Event Registration and Refund Policy
Please be advised of the following terms regarding event registrations and cancellations:
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Payment: All event registrations with a ticket cost must be paid for in advance to secure bookings. Payments can be made online, over the phone, or in person at the office reception.
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Refund Policy:
- Less than 48 Hours Notice: Cancellations made with less than 48 hours notice are not eligible for a refund.
- Refunds: When applicable, refunds will be credited to the member’s account.
Please be advised of the following terms regarding private function payments and cancellations:
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Private Function Payments: Private function invoices are to be in advance or on the date of the event.
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Refund Policy:
- No refunds will be issued after the designated cut-off date. See terms and conditions in the private function booking contract.
Contact events@thewomensclub.com.au for any refund notices or enquiries. Thank you for your understanding and cooperation.
Membership, Subscription and Refund Policy
Please be advised of the following terms regarding membership, subscription registrations and refunds:
1. Payment: Entrance Fees are due with the submission of nomination form. All membership and subscriptions must be paid for in advance. Payments can be made online, over the phone, or in person at office reception. Membership operates on a 12-month subscription period commencing upon payment of membership dues. Membership is an annual commitment. Membership fees paid in quarterly installments are subject to a full 12-month subscription period. If a member resigns mid-year, the balance payment in full is still required.
2. Membership Holds: Members are allowed to put their membership on hold for a fee of $5 per week.
- The period for which a member wishes to hold membership must be nominated at the outset.
- The hold fee is payable in full at the start of the hold period, for example, if a member wishes to hold for 20 weeks, member would pay $100 at the start of the hold period.
- Any unused portion of her membership for the current year will be held for her to use upon active return to the club.
- During the hold period, the member will be considered inactive and will not be able to use club facilities, attend club events, stay in the accommodation, use the affiliate network or access the Member Portal on the website. If you wish to use any of those benefits you will need to return to active membership.
- Extensions of a hold status may be requested by writing to TWC’s Membership Manager with the new hold dates. The member must submit an extension request at least 5 business days before the hold date ends. Payment of the additional hold must be paid within 14 days of invoice.
- Membership holds are limited to twice during the lifetime of a membership, but the Board has the discretion to consider cases of hardship and to grant an additional hold period in certain circumstances.
3. Refund Policy:
- If membership is not approved, entrance fees* will be refunded in full.
- No refund will be issued for memberships. As annual membership is committed to at election/renewal, no refund, partial refund, or pro-rated refunds are issued. Cessation of membership must be adheared to as outlined in Section 7 of The Womens Club Constitution.
- TWC Friends, locker rental, and accommodation subscription fees are not refundable.
* if TWC Friends discount was used towards entrance fee, the subscription fee portion is not refundable.
Thank you for your understanding and cooperation.
Dining Room and Refund Policy
Please be advised of the following terms regarding Dining Room reservations or food and beverage pre-orders:
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Dining Room Reservations: bookings are appreciated, walk-ins are accommodated when possible.
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Payment: All pre-orders for food and beverage must be ordered and paid for in advance.
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Refund Policy:
- Less than 48 Hours Notice: Cancellations of food and beverage pre-orders made with less than 48 hours notice are not eligible for a refund.
- Refunds: When applicable, refunds will be credited to the member's account.
Thank you for your understanding and cooperation.
Accommodation Reservation and Refund Policy
Check-in: 2 pm. Check-out 10 am. Late check-out fee is $70 (2 pm) and must be arranged with the office when booking.
TWC reserves the right to adjust room allocations at any period prior to Check-in.
TWC reserves the right to cancel bookings made by entities not affiliated with TWC Members, TWC Friends, Members' guests, or Affiliate Members.
For an accommodation booking cancelled with less than 48 hours notice from Check-in time (2 pm), Members will be charged a $75 cancellation fee; affiliates and guests of members will be charged the full rate for the first night of their booking.
Thank you for your understanding and cooperation.